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FAQ

Frequently asked questions

Here are some common questions.  Please don't hesitate to contact us with any other questions you may have.

Our company specializes in coaching,  product training and sales, and customer support. We tailor our services to fit the unique needs of businesses in Skin and Hair Health, helping them grow and succeed in a competitive market.

Kapyderm distinguishes itself from other skincare and haircare brands through several key aspects:

1. Plant-Based Formulations: Kapyderm products are crafted using plant extracts, essential oils, vitamins, collagen, and amino acids. This natural composition ensures therapeutic action on skin and hair without harmful or invasive side effects, maintaining the skin's acid mantle.

2. Extensive Research and Development: With over 30 years of research, Kapyderm Laboratories specializes in studying plants with properties that promote optimal hair and skin health. Each product undergoes rigorous testing before market release, ensuring safety and effectiveness.

3. Dermotricology Expertise: Kapyderm has pioneered and patented the practice of Dermotricology, a unique approach that combines dermatology and trichology. This specialty enables professionals to conduct comprehensive skin and scalp analyses, offering personalized treatments that address specific conditions.

4. Comprehensive Treatment Range: Kapyderm offers over 21 treatments targeting various skin and hair abnormalities, including acne, dermatitis, psoriasis, hair loss, and more. This extensive range allows for tailored solutions to individual needs.

5. Professional Training and Support: Kapyderm provides training and support to professionals, enabling them to implement effective treatments within their practices. This commitment ensures that customers receive knowledgeable care and optimal results.

These elements collectively position Kapyderm as a leader in natural, research-driven skincare and haircare solutions, offering unique and effective treatments not commonly found in other brands.

The time required to observe results with Kapyderm products varies based on the specific treatment and individual factors such as the condition being addressed and personal skin or hair characteristics. Generally, users may begin to notice improvements after several applications. For instance, the home treatment for dry skin is designed to provide visible results after several applications, as it helps regulate sebaceous secretion and address bacterial infections.

For more persistent or severe conditions, Kapyderm recommends treatments at authorized centers, which may involve sessions once or twice a week initially, followed by biweekly or monthly sessions as progress is made. These professional treatments often incorporate specialized techniques and products to accelerate results.

It's important to follow the recommended treatment protocols and maintain consistency to achieve optimal outcomes. Individual responses can vary, so consulting with a Kapyderm professional can provide personalized guidance tailored to your specific needs.

Kapyderm products are formulated to work effectively on their own, addressing specific skin and hair concerns through their unique plant-based compositions. While it's generally safe to use them alongside other skincare and haircare products, combining treatments from different brands may affect the efficacy of Kapyderm's formulations.

To ensure optimal results and avoid potential interactions, it's advisable to consult with a Kapyderm professional before integrating their products with others. They can provide personalized guidance based on your individual needs and the specific products you're considering.

For more information on Kapyderm's offerings and to find a professional near you, please send us a message.

Yes, we offer customized trial kits tailored to your specific skin and hair needs. These personalized sets allow you to experience our products before committing to full-sized purchases. To create your trial kit, please contact our customer service team or visit our website for more information. We're here to assist you in selecting the best products for your unique requirements.

You can reach our customer support team by emailing carole@kapydermsolutions.com, by calling +1 912-208-0146 and leaving a detailed message or by submitting a ticket. Our dedicated team will reach out as soon as possible to handle your concern.

We’re committed to providing prompt and effective solutions to ensure your satisfaction.